UK and Scotland Mainland Shipping Rates

All orders placed by 1pm Monday to Friday will be dispatched the same day. Except bank holidays.

• Standard delivery (2-3 working days) £4.95
• Standard delivery on Toys and Accessories only (2-3 working days) £1.95
• FREE next day delivery on order £75 and over
• Please contact us for shipping rates outside the UK and Scotland Mainland

E-mail. customer services | Tel. 0844 811 7042

Returns Policy

If, for any reason you would like to return your order you may do so for either an exchange or refund.

To make a return simply follow the below steps:

1. If you are able to, fill in your returns form
2. Pop to your local post office and send it in the post
3. Please obtain your post office receipt, as this is your proof that will cover you if your parcel is lost
4. We will process your return as quickly as possible. Please allow up to 2 weeks for an exchange

Conditions of Returns:

To return any item, we ask the item is returned in the same condition as received.

Any promotional product or free gift that orders received will not have to be returned with returns or exchanges.

Refunds will be made within 30 days in the same method as we received the payment. Please note that all postage costs are not refunded.

E-mail. customer services | Tel. 0844 811 7042